Skopje Innovation Lab to Engage Citizens in Policy and Service Design and Delivery

Jul 6, 2017

Today, Mayor of Skopje Koce Trajanovski and UNDP Resident Representative Louisa Vinton launched the City of Skopje’s first social innovation lab.

“With the opening of this new lab, the City of Skopje continues its many activities aimed to improve communication and cooperation with citizens, offering a chance to the public to participate in the development of new services and solutions for a better Skopje. The main objective of this lab is to work on research and development of new solutions for challenges that we face on a daily basis. This is the place where citizens, the business community and civil society will have a chance to work together and be directly involved in policy making”, said the Mayor of Skopje, Koce Trajanovski.

“Our inspiration is a fundamentally democratic one. The idea here is that public services provided by the government – whether at national or local level, as is the case here – can be improved by involving the public in their design and delivery. The Lab is meant to create a space for an open dialogue between the City’s civil servants, on the one hand, and the broader public, on the other, to find solutions that can satisfy citizens’ needs and preferences while at the same time respecting the City’s budgetary limitations”, said UNDP Resident Representative Louisa Vinton.

The first two pilot projects that the lab will be working on are tackling air pollution and waste disposal.

In addition to the Skopje Lab, UNDP is also currently helping to establish labs in Armenia, Georgia and Moldova. This regional project worth USD 360,000 is funded by UNDP and the Governments of Slovakia and Turkey.

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